Background: My passport expired about 6 months back and I have renewed the passport just today.

Do I need a Passport Agent?

Well, first thing that comes to our mind is do I need an agent to get passport renewed. Honestly, You do NOT need an agent as the process is streamlined.

Process:

1. Register Online at Passport Seva Website :

All you need to do is go online and register yourself at the Passport Seva Website .

You have two options to submit your application.

You can download the Application form which is in PDf format, once you validate the file xml gets generated and then you can upload the xml file.

Or you can file the online application form and submit it.

2. Book a Slot or Walk –in :

Once your registration is done on PSK website, we can pay the Passport application amount online using Netbanking, Debit Card or Credit Card.

Once the payment is done automatically an appointment slot is booked and related information is displayed on screen.

Other option is you need to visit the PSK early morning like around 7am and take adhoc appointment. Normally they give 40 tokens perday.

3. Identify the list of documents :

You have a nice step by step guide to help you identify the list of documents that you need for your passport renewal. NO Additional documents are required

List of documents for Indian Passport Issue /Renewal / Re-issue

  • You must print out the online form that you printed out      with the Application Reference number (ARN) and carry with you. It is      mandatory to have this document with you.

Same Address as in your Old Passport

  • You do NOT need anything other than photo copy of your      passport first page, last page and the page with ECNR info. You will do      self-attestation ( your own signature)
  • If you would like to add your spouse name, carry      original and photo copy of your marriage certificate. It is required.
  • Carry DOB proof [SSC certificate]

Change in Address – Different one from your Old passport address

  • Just like above, first, last and ECNR page photo copy      with self attestation
  • Address proof of change in address – Any one of the      below is acceptable.
    • Any one of the Utility bills like Water, Telephone,   Electricity Bills – You need at least for 2 months of which one should be  of current year and other should be of previous year.
    • Proof of gas connection.
    • Ration Card with address.
    • Bank Statement for 1 year, Passbook of the bank account with address on it.
    • Any of the cards like Adhar card, Voter ID, etc.

There are other set of documents that you can get off the website. The above are very common ones.

[Required document at high level are : Proof of Adrees, Proof of Identity and Birth Certificate if born after 1989]

4. Go to Passport Seva Kendra

If you have got a slot, go at that exact time or 15 min before, no need to go there and sweat.

Outside Passport Seva Kendra in Hyderabad.

Once the security guard lets you enter the premises, you will be asked to stand in line, then they look for the document that you printed out from website, which has the appointment details and Application Reference Number ( ARN) with bar code.

Once you are done with line, they do security scan and let you to enter a hall, where you will need to get token. It takes about 10 to 15 min here to get token number.

Process inside Passport office

The token clearly states step-by-step where to go. It says A >B > C, indicating where you start and where you end. All the sections A, B and C are color coded. You first enter Section A.

Section A – Photo Capture, Finger Prints, Fee payment, Document check

You have TV monitors displaying your token and the corresponding booth where you need to enter. TCS personnel will take care of capturing your photo, fingerprints, verifying documents, organizing them and having them ready in a file. They will collect fee from you as well. TCS team is very helpful and courteous. They will only take the required documents and return if something is not required. This is done in a section like Cubicles in typical office with one side open. It takes about 10 min here.

Section B – Documents Verification by Passport Office Govt Employees

Once you are done with that, you need to go to Section B, where you will have to wait for some time for your token to be called. Again, you need to watch TV monitors to see where your token would be called. As this is done by Government employees, it takes time here, they are slow. I waited for about 15 min and then the guy just verified the file for about 5 seconds and did a signature and asked me to go to next section. It takes about 15 min time at Section B.

Section C – Passport Issuance by Assistant Passport Officer, All Govt. employees

Overall the process takes about 30 min until section B and the last one takes about 1.5 hrs. Overall the process should take about 2 hrs. If there are more people in Section C, you could be out by 1 hr or maybe 1.5 hr.

Overall the experience was awesome. You can carry some gadgets [Audio/Video/Games] and time will fly.

Notes:

  • Carry photo copies of original documents like your      address proof, marriage certificate, etc. At Hyderabad, you have a copier      inside to take photo copies, but be prepared.
  • They will allow cell phones and gadgets inside the      passport office; do not need to worry about these things.
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